Hello ShipStation Devs. We only use manual orders. I would like an option to not have Auto Generate Invoice as the default. When ShipStation auto generates an invoice number and our shipping department forget to unclick the auto generate, and SS creates an invoice, it really messes up our tracking by invoice number.
New
Do Not Auto Generate Invoice Number By Default
Did you never get an answer on this? We have the same request. I cannot find an option to turn this off.
Hello @clockpartsstore!
Thank you for your post in the community! Currently, this capability is not available in ShipStation. If you’d like to see this feature added, we encourage you to support it in the Community Feature Requests section of the Community.
We appreciate all our merchant's ideas and feedback!
-Cara
You can add the actual number to the order in the Notes From Buyer section which will be searchable. Many of the other freeform lines are not searchable so don't use the others. Only other option is to delete and reenter order.
No excuses ShipStation. There should be a setting to disable the auto-generate feature for invoice numbers. Small business owners use one invoice number across multiple software systems - accounting, shipping inventory, etc. Your system requires that all of our users must remember to click the box to turn off the auto-generate feature with every invoice we create. In a word, that’s stupid. Users should have the option to turn the feature on or off. If choosing to have the feature on, they should then have the option to choose a beginning number to start the auto-generate sequence.
This should not be a difficult fix. Other software platforms I have used have this feature. No reason for ShipStation to be less than the others. Please get this corrected asap.
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