Completed
Etsy gift wrap/gift message integration
Etsy is getting ready to integrate gift wrapping and gift messages into their sales platform. I'm hoping there will be an alert for each order containing this information within ShipStation once it goes into effect. Gift messages are going to be made available to all orders at no charge, so every Etsy seller will have to deal with them whether they want to or not, and I am concerned I'll get a gift message request and not know about it.
Ideally, I would also like to see a way to print ONLY gift message packing slips and not every packing slip in a batch, since I don't typically include packing slips with my orders.
I had this same problem, and I'm a computer programmer, so I developed a Chrome extension that will look at your Etsy orders, and on the associated order in Shipstation mark it as a gift and include the gift message in the "Gift Note" field.
I'd be happy to help others set this up. Reach out to me at info@BrideandBow.com.
Please add this! I would be happy just to see a flag to indicate gift options imported, so that I don't have to double check every single order in Etsy.
Etsy's API includes gift messages. No need to "look into" it. I'm not a developer & even I found that with a 10 second search. This is a simple integration that should've been implemented four years ago when this thread was opened.
https://www.etsy.com/developers/documentation/reference/receipt
The Etsy integration also does not map the Ship To Name correctly. The mapping populates ShipStation's Ship To Name with the Billing Name information from Etsy. This is a big problem on Etsy gift orders. I've had an open support task on this issue for weeks with no response.
We have been telling you that the Etsy API does include the gift flag for at least a couple years if not longer.
There is zero need to investigate what take 5 seconds to find using a simple search.
It's just insulting to see replies like this from the support team.
I think we'd all just appreciate candor. Clearly you don't include Etsy on your product roadmap or it's priority as an integration is low. Just tell us so we don't keep wasting our time asking.
How has this not been implemented. I've been with ShipStation for 8 years now, and this is the first time that I've thought about switching providers. What a dumb reason to lose customers.
Etsy gift wrap and gift message integration would be very helpful and save us a lot of time. Please implement!
I have solved this problem by developing a Chrome extension that will import gift message and gift wrap info for your Etsy orders. I've been using it for months now.
If anyone is interested, reach out to me at WeddingsByMae@Gmail.com
You said you "will update this post when we have more information about this."
As many of us have been pointing out over the past four years, and multiple times after you replied to the post, Etsy includes gift messages in their API - https://www.etsy.com/developers/documentation/reference/receipt (see fields "is_gift" & "gift_message").
Please update the post as promised.
BRO LET'S GET THIS. I want to sync Etsy with Shipstation but the gift messages is a MUST. PLEASE make this happen. It's freakin' 2021.
In addition to importing the gift_flag and gift_message from Etsy, we've also just added the ability to map the gift wrap + price to your ShipStation custom fields. To do this, edit your Etsy store settings in ShipStation and set one of the custom fields to "Gift wrap + price".
Once set, those details will import into the custom field you assigned.
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