I’d like to submit a feature request that would significantly improve efficiency and accuracy for international shipping workflows within ShipStation.
Currently, when importing orders via CSV, there is no dedicated field available to map recipient tax identifiers such as TIN, EORI, VAT, or similar required customs information. As a result, this information must either be manually entered or is not consistently included, which can lead to delays in customs clearance or additional follow-up from carriers.
Suggested Enhancement:
Add a new mappable field (or set of fields) within the CSV import template that allows users to include recipient tax identifiers, such as:
- TIN (Tax Identification Number)
- EORI Number
- VAT Number
- Other country-specific tax IDs
Desired Functionality:
- The field(s) would map directly to the appropriate customs/commercial invoice section within the shipment.
- The data would automatically populate on commercial invoices and any required customs documentation.
- Ideally, the field could be flexible or standardized to support multiple identifier types depending on destination country requirements.
Benefits:
- Reduces manual data entry and potential for human error
- Ensures compliance with international shipping requirements
- Minimizes customs delays and carrier follow-ups
- Improves scalability for bulk import workflows
This enhancement would be especially valuable for businesses regularly shipping internationally and managing orders in bulk via CSV imports.
Thank you for considering this request.