We have ShipStation connected to Shopify and Walmart.com. When we get an order for Walmart, each order item appears on a separate line regardless of if the same item is ordered more than once. For example, if the same item is ordered 3 times, then it appears as three separate line times on the label with a quantity of x 1 for each.
However, when we print a label from Shopify, it groups the same item together and the quantity of that item changes to x 3 for example.
This is causing picking errors because people are expecting each line item on the label to be a quantity of one.
Is there a way to get Shopify orders to display each item on the label as their own line item even if the order quantity is greater than one?
