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Improve Transfer of Weight and Measurements for Free-Shipping Orders from eBay to ShipStation

Related products:Stores, Carriers, and Other Integrations
  • September 27, 2024
  • 4 replies
  • 27 views

I’d like to suggest an improvement for the ShipStation-eBay integration. Currently, when sellers offer free shipping, weights and measurements aren’t transferred from eBay to ShipStation, which can affect order efficiency.

It would be helpful to enable the transfer of this data for all orders, regardless of shipping terms. This change would improve accuracy and streamline the fulfillment process.

Thank you for considering this suggestion. I look forward to any updates.

4 replies

CaraAdmin
  • Community Manager
  • October 4, 2024

Hello @jeremiaha!

 

Thank you for your suggestion. We’ve passed it along to our development team for review.

 

Happy Shipping!

 

-Cara


kayla-zk
  • Employee
  • August 18, 2026

@CaraAdmin  Hi Cara. Is this still not planned? It’s so frustrating that we were forced to utilize a new eBay setup that went backwards in functionality and removed such an essential *feature*.

If it was possible in the prior eBay integration, why can’t SS make it work in the new one?!? 😒


  • Community Manager
  • August 19, 2026

Hey Kayla-zk, 

It looks like there’s no current plans to update this, as far as I can see. I will reach out to the product team to see if it is on a road map or planned. Thank you for flagging this for me. 


  • Community Manager
  • August 19, 2026
Updated idea statusNewNo Status