Skip to main content
Completed

Localise the branded returns page

Related products:Orders & Shipment Management
  • November 15, 2021
  • 2 replies
  • 13 views

This is a small issue, but it looks bad for us that a branded returns page for a UK business asks for Zip Code. If I encountered that page, overall, I'd wonder if it was a bad phishing attempt. It would help if you could localise the page so it says Postal Code.

 

Thanks.

    2 replies

    • JuanAdmin
    • Community Manager
    • August 25, 2026

    Hey Shipster, 

    Yes, this issue was recognized, and while I can't confirm the exact date of the fix, it is a localization bug that has almost certainly been resolved.

    If you still encounter this issue on a specific branded return page, please flag it immediately so we can investigate that specific portal's configuration!

    • JuanAdmin
    • Community Manager
    • August 25, 2026
    Updated idea statusNew→Completed
    Terms & ConditionsAccessibility statement