Make use of UPS's smart pick up feature.

Using smart pick up makes more sense for our business, as we ship multiple packages out each week, however we don't necessarily have packages every day. Scheduling the packages through UPS to be picked up is our only option at the moment, so if ship station could also find a way to utilize smart pick up, we would be able to schedule all our packages through them, as opposed to only a few per week. Ideally, we will eventually only use ship station to schedule every order we have, but without the smart pick up feature, it's just not possible.

This is a MUST nowadays. Please!

PLEASE add this feature, Smart Pickup is perfect for my business but navigating through UPS to do so is time consuming! You would think UPS would want this because honestly we would send more through UPS if it was integrated and easy to use.

Please add Smart Pickup as a feature with UPS's API. We ship so many packages with UPS.. we really need to be able to automatically call UPS for the pick up. Thank you!

Customers use UPS SmartPickup instead of daily pickup to have UPS send driver only when have packages. It's cheaper than Daily Pickup. If using Worldship as soon as you process the first package the software send message to UPS to activate Day's smartpickup. Otherwise have to log in to ups.com and manually schedule the smartpickup Please integrate this within SS so that as soon as an UPS shipments are performed, UPS is notified to activate the day's smartpickup.

Apparently UPS does expose Smart Pickup through their API: https://www.ups.com/upsdeveloperkit/downloadresource?loc=en_US Can this feature now be integrated in ShipStation? Also, I've read elsewhere that generating a UPS WorldShip End of Day form will trigger a Smart Pickup.

Admin, have you asked UPS to expose SmartPickup functionality to ShipStation? From the sound of your post it sounds as if you're passively waiting for UPS to do that instead of aggressively requesting that they expost SmartPickup thru the API. Please provide more color...

We would like this feature also. We package our UPS early in the day and and to simply inform them via shipstation to pickup rather than waiting around for a scheduled pickup. I'm sure UPS does not want to waste their drivers time coming to see if there are any packages every day. This is a must.

Please add UPS SmartPickup via ShipStation. It is already exposed via their API, this shouldn't be a big deal. Even if you do it as an independent button as opposed to being triggered off of printing a label it would be better. Thanks Red Barn Blankets

We recently switched from UPS WorldShip to ShipStation. SS saves us a ton of time, but the major feature we're missing is UPS Smart Pickup. We've been told by our UPS account manager that "your Shipping API can be coded to integrate with UPS to recognize your account as a Smart Pickup and trigger a pickup request once a package is processed." This feature would save us from the risk of not scheduling a pickup manually, as we're having to do right now.

Please add a UPS Smart Pickup trigger to SS. Streamlining and workflow efficiency are heavily advertised by SS, which makes the absence of this feature all the more maddening. How about a win-win-win for SS, UPS, and your customers? Add the feature pronto.

Been using ShipStation for a few weeks now. Today is the first day I found out that UPS Smart pick up doesn't work with ShipStation. I guess up until today I have had incoming packages every day. Now I have today's packages sitting here unshipped. Not shipping Nirvana. Can you make it work?

Thinking about switching from FedEx to UPS and the Smart Pickup is really attractive. However, if it doesn't work with ShipStation, that is a bummer. Any plans to set this up?

Hi @Beth, Thanks for checking in on this one. We’re still interested in this idea - at this time it is not on our immediate roadmap but it’s one we’d like to keep an eye on for now.

Integrating UPS Smart Pickup seems like a great way to keep existing customers from generating UPS labels outside of ShipStation. Why is it not implemented now? ShipStaion doesn't want to do it or because UPS won't allow it?

This shouldn't even be a question. If you want to be the best, most hassle-free shipping solution then integrate this simple feature. It's seriously the only hiccup in your system. If you're ok with second best then carry on.

Hi! At this time, Smart Pickup is an option that has not yet been made available to ShipStation as a third party integration. However, continue providing your support and feedback for this idea, so we can get the ball rolling as much as possible.

Yes, please add Smart Pickup to SS. It would be great to not have to schedule a pickup when we ship with UPS. We recently switched from Worldship and this is the main thing we'd like to see happen in SS.

Just throwing my vote in for this one. We don't necessarily have UPS outgoing daily, but I switched to a daily pickup because there was apparently no way to trigger the 'smart pickup' with shipstation. I don't know why this even has to be a Shipstation problem; I'm sure it's not this simplistic on the back end, but (I've told my UPS rep this) Smart Pickup needs an option where a pickup is scheduled when labels are generated with *ANY* third-party tool. Most people using smart pickup are probably only shipping from one location anyway.

I want to process all of our shipments using Shipstation instead of Worldship for UPS and Shipstation for USPS. We need to see SS add Smart Pickup. This is the only problem I have ever had with Shipstation and frankly I'm shocked this is not integrated.

We had boxes piling up in our lobby for two days before realizing that Shipstation wasn't notifying UPS that we needed a pickup. How is this not integrated?!

Hi @Casimir, thanks for checking in on an update. We're still working on prioritizing this one and would like to keep it open for other users like yourself to vote and comment on. We'll let you know here when we have any updates.

We really need this integration! It would be a huge help as well as a cost-saver for us, so we would really like to see it happen soon. Thanks.

This would be huge for us as a time and money saver. We ship mostly with USPS priority, but for our larger packages (which are less often) we use UPS. We recently switched to "Smart Pickup" and didn't know it wasn't supported.

Wow, shocked to see that the original request for this integration was in 2013! It's 2018 and still not working. It doesn't seem to be a priority. It's pretty clear that if you can eliminate a step in the process of having users go to another site to request the pickups, how much of an improvement that would be to workflow.