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Manual Order Creation Notifications

Related products:Orders & Shipment Management
  • July 25, 2021
  • 3 replies
  • 14 views

Having the ability to notify customers when a manual order is created would be helpful. Especially since they would not receive an original order confirmation email from the marketplace. This would also allow my particular customers to confirm that I entered all the information correctly and make changes if necessary.

3 replies

Moderator-Davis
No text available

I have done this with an Automation rule.  The first part tags the Order as Entered once the order is keyed.  The next rule looks for Entered orders and sends an email to the buyers email address using a different email template.  Works flawlessly.

 


Step 1:  

Step 2: