With carriers such as Aus Post, sometimes parcels are delivered without updates made to tracking. It would be a great feature if we could manually change the status of a shipment to delivered to clear up our In Transit list. This will help us with monitoring shipments that have not yet been delivered.
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Manually Changing In Transit Status
Hey there @RebeccaTSF,
Thanks so much for providing this feedback and perspective! I have moved this post over to our Ideas section so that other wonderful community members can vote on this idea as well for potential future implementation.
Hello @Through6,
Thanks for being a part of our community and for reaching out. We do not have an update at this time, however, as soon as there is one to provide it will be added here.
-Erin: Your Friendly Neighborhood ShipStation Community Manager
This would be a phenomenal feature. In my case, some shipments do not accurately update tracking statuses within the orders/shipment tabs. They appear as undelivered but then once you search the tracking number through the carrier, they show delivered.
A "mark as delivered" feature or something similar to force update this shipment would be a huge advantage. PS, I've tried the "update tracking" button but that still doesn't change the incorrect status.
Please roll this out!
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