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Declined

Merge US carriers and Canadian carriers in one account

Related products:Orders & Shipment Management
  • Sep 19, 2013 8:08 AM UTC
  • 35 replies
  • 82 views
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35 replies

  • peter6
  • Jan 12, 2021 3:34 AM UTC
I'm a .us based company I'm setting up a fulfillment center in .au that is connected to my existing shopify store. I NEED to be able to use AUS Post for those assigned user orders.
  • info195
  • Feb 18, 2021 4:11 PM UTC
Hi ShipStation, why can't you add Canada Post as a carrier in US ShipStation?
It would be nice to process postage for orders placed in both Canada and the US (i.e. Canada Post and USPS) in one account instead of having separate accounts per country. I was able to add both US & CA shipping platforms, US & CA ship-from locations, but I cannot add the final component, US & CA shipping carriers. ShipStation will only allow you to add shipping carriers that operate in the country of the address on your account. The ability to add shipping carriers from both countries will be useful, more organized, and will help save time. With international e-commerce growing, I'm sure this will be an issue for other users soon, if not already. The addition of this feature will also help keep ShipStation ahead of its competitors. I enjoy the software, and I hope this inquiry makes it to your product development team. ShipStation Support thought this was a great inquiry and advised me to post the idea here.
I use ship station in the US. I want to use my US shipstaion account to ship from overseas to worldwide. It will help me handle my international operation and ease my workflow. It would also bring more business to ship station for sure.
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  • lou
  • Jan 20, 2022 8:10 PM UTC

Wow - this been talked about for a LONG TIME and seems like something that wouldn't be hard to do from a software perspective. What is taking so long? What are the cons to making this a reality? Anyone know?

 

JayC
  • JayC
  • Employee
  • Jul 3, 2023 12:49 AM UTC

I just discovered this limitation. I have set up a warehouse in a second country and found that Shipstation won't let me use foreign shipping carriers.

Please address this soon, Shipstation.

paul9
  • paul9
  • Employee
  • Oct 19, 2026 3:15 PM UTC

One account fixes the logins, not the comparison. The discounts that make rate shopping work in the US are "limited to shipping from the continental U.S. only" in ShipStation's own fine print, so on the Canadian side it is only ranking your own rates against each other. Rate shopping picks the cheapest rate you already have. It never makes one cheaper.

Full write up on setting the rules up and where they stop working in Canada: https://partnparcel.com/shipping-optimization/how-to-automate-carrier-selection-rules-in-shipstation/

  • JuanAdmin
  • Community Manager
  • Oct 20, 2026 2:59 PM UTC

Hi everyone,

Thank you for bumping this discussion. We understand how helpful it would be for businesses with facilities in both countries to rate-shop and compare costs under one roof.

To be completely candid, we are not able to support Canadian carriers on US-based accounts, and this idea has been Declined.

For merchants fulfilling on both sides of the border, the supported workflow remains running separate US and Canada accounts and routing orders by location from your sales channels.

While I know this isn't the outcome you were hoping for, I want to be upfront about our technical limitations so you can plan your operations effectively. Thank you again for sharing your feedback!

-Juan

  • JuanAdmin
  • Community Manager
  • Oct 20, 2026 2:59 PM UTC
Updated idea statusUnder Review→Declined
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