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Mobile Picking: Time To Pick & User Identity

Related products:Orders & Shipment ManagementInsights & ReportingShipStation Mobile
  • May 22, 2026
  • 0 replies
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TyneTTSeeds

When using the mobile picking, despite the user being logged into their respective account, it still shows the parent account owner as the one to pick orders. We set up user accounts for all warehouse staff, and we want to be able to track who picked an order, and who verified an order. This would allow us to improve quality over time; we’d be able to make a list of problem orders and identify picking and verification staff.

Additionally, we'd like to be able to track when picking was started and when picking was ended. currently we can only see when the order was marked ready to pick, when it was verified, and when it was shipped. We'd like to see when it was marked as ready to pick, when it was starting to be picked, when it was finished picking, when it was verified and when it was shipped. This would allow us to measure labor effectively.