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Need to add the Restore function to V3

Related products:Orders & Shipment Management
  • March 24, 2020
  • 31 replies
  • 11 views

Show first post

31 replies

  • February 25, 2022

I agree. On all the discussion boards the last comment say the issue has been fixed however it has not. The new 'restore ' button now has the same functionality as 'create new shipment' button which makes the order awaiting shipment but it has no items and cannot be edited -  this has not fixed what we need. The old restore function simply created another version of the same order and allowed us to re send the same items (which could be edited if you only needed to send one item again) and simply then you simply download a new label. This is still not possible in V3 


Moderator-Davis

Hey there @YasminG

 

Thank you for this follow up feedback. Definitely understand your desire here and agree with it! 

 

I can assure you that i've brought this to the product team's attention and they are looking into this actively. 🙂 


  • May 21, 2022

This is a MAJOR problem for us. The previous version of SS was flawless, I see nothing better about this new version. It's more confusing visually and tabbing through line items is no longer possible. I really dislike using SS now!! 


  • January 18, 2023

How after all of these years is this still not fixed???

Same issue as everyone else -- the original order had an issue (lost in shipping, somehow shipped the wrong thing, whatever) -- there is no way to make another label *with the same options and items in it*.

WHY??

This ticket has been opened for literally years and every single person has been asking for the same thing... and it still is not done.


BearTone
  • April 28, 2023

@Moderator-Davis  - please... 

I just don't understand. Is it just me?

When you restore an shipment on V3 - The line items are gone. Now nobody knows what to ship? How can they? I don't understand : (

V2 - Lets say a shipment is lost. We restore the order. - Employees simply ship that restored order. So so so easy. - Now, if you restore. Employees have no idea what to do. Also, we manufacture items. We use filters and filter the skus, so that we can process them with our machines. 

But either way. How are people shipping an item that does not have a packing slip with line items etc.. Am I doing something wrong or what.

PS. - I am still on V2 thank god. Will V2 stay alive for ever though..... ?

 


CaraAdmin
  • Community Manager
  • June 10, 2024

Hello ShipStation users! 

I wanted to bring to your attention a new Reship Beta Program! Here is the link to show you how to test out the Reship Beta. 

We look forward to getting your feedback!

Happy Shipping!