No Status
orders on hold
Orders that are on hold status in ShipStation can still be packed/scanned and shipped, potentially allowing an order that should not be shipped to get shipped. Would be great to not allow an order that is on hold to get scanned (at scan to verify items stage) or at least receive a warning indicating that order is on hold.
We have recently been running into this issue as well. Orders in On Hold status in Shopify still flow into Shipstation immediately and can be shipped. It would be great if there was some sort of stop/hold to these orders flowing into Shipstation or just more guidance on what to do with these orders as we are definitely not the only ones running into this. We have already seen where some orders were shipped with items that had not been paid for and during the hustle and bustle of the holidays, if we are not super cautious, this could continue to happen. Please look for a solution or better help for your users Shipstation!
No text available
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.