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Please add support for the USPS LabelBroker feature - customer returns by scanning a QR Code

Related products:Stores, Carriers, and Other Integrations
  • February 2, 2025
  • 3 replies
  • 11 views

I use ShipStation for a rental service and automatically include USPS return labels. Invariably I have to email customers return labels from ShipStation which isn't a problem, except these days many customers don't have a printer.

For customers the norm is to be able to go to UPS or USPS and scan a QR Code to ship an item. Poshmark does this with USPS LabelBroker Integration, and customers are used to going to UPS for Amazon returns and scanning a code from their phone.

I'd like to request ShipStation integrates with USPS LabelBroker so I can email my customers a QR code, so they can package up my product, take it to USPS, have USPS scan the QR code and print out the shipping label. 

Thank you.

3 replies

CaraAdmin
  • Community Manager
  • February 6, 2025

 

 

 


CaraAdmin
  • Community Manager
  • February 6, 2025

Hello @aaelghat!

 

Thank you for your suggestion. We’ve passed it along to our development team for review.

 

Happy Shipping!

 

-Cara

 

 


  • May 13, 2025

I second the request.