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Port out ord number into FBA Amazon instead of their cumbersome order ID

Related products:Stores, Carriers, and Other Integrations
  • March 28, 2013
  • 8 replies
  • 7 views
I'd like to see my cart's order number ported into FBA Amazon, to maintain consistence and make tracking easier, when there is a delivery problem. As of now, the order number is not ported, so Amazon assigns a unique order ID that is very long and cumbersome. If shipworks ports our order numbers into FBA Amazon, we can trace them when necessary very easily.
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    8 replies

    • support282
    • Author
    • March 29, 2013
    Port our Order Number into FBA....sorry for the typos!
    • info923
    • September 30, 2013
    I would really like this as well. When orders get stuck or lost, we have to go find the orders and contact amazon customer service to get refunds on shipments lost. not being able to look up the orders makes it very hard to manage.
    Yes Please!
    Must have option to ad prefix or suffix to order number else we might endup with duplicate orders. add shipstation or FBM in front of order then order number.
    • info889
    • April 27, 2016
    I have no votes left, but this is a must for us too.
    • hi7
    • November 15, 2017
    We need this so much as well, to help us find orders within FBA especially since there are known issues with tracking numbers not being sent over to Shipstation as highlighted in this thread: http://forums.shipstation.com/discussion/681/amazon-fbm-orders-fulfilled-by-fba
    I would like to see this as something that could be done for any selling channel. Being able to place your own order/invoice number would be immensely helpful for bookkeeping purposes.
    • ORDERS109
    • February 5, 2019
    ok so i just found out they made a fix for this where it will read [Order Number]-[StoreID]-[OrderID] i had to ask them to enable this setting
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