QR code Returns would be such a convenient way for our customers to return items to us. Not everyone has printers and the means to attach a printed label to a package and send it back. We have run into the situation multiple times were our customers needed to send an item back to us and did not have a printer to print the return label. We run a tire business and even affixing a label that is not a 4x6 strong adhesive label to a tire can be challenging. All this would be solved with the ability to just email our customers a return QR code instead of the shipping label to print, so they may drop of the package to the carrier, scan the QR code and the carrier can take care of the rest. We currently use Fed Ex Shipping and we see many shipping platforms offer QR code Returns. Please add QR code Returns to Ship Station!!!
QR code Returns
I agree, a much needed option to be offered for customers that don't have a printer and need another option to access a return label. I'm going through this now and have had similar instances were a QR code would be very useful and helpful for our customers.
Please, somebody program this into the online shipping application.
Hello @thunderbunnyco!
Thank you so much for following up on this feature request! While this particular feature isn’t currently on our roadmap, as we focus on other priorities for the year, the good news is that it remains on our team’s radar for future consideration.
I don’t have an exact timeline to share just yet, but please know that your feedback helps keep this request at the forefront of my mind.
We truly appreciate your patience and continued support!
Happy Shipping!
-Cara
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