Skip to main content
New

Rate shopper Dimension's locked, can no longer edit them before label creations

Related products:Orders & Shipment Management
  • July 16, 2026
  • 2 replies
  • 9 views

Bike Scooter Garage

When using Rate Shopper, about 3 months ago i was able to edit the dimension's before generating the label, since the last Shipstation update i can no longer do this, can we please bring the functionality back.

2 replies

  • Community Manager
  • July 16, 2026

Hi there! Thank you for flagging this. I just took a look, and the ability to edit dimensions within the Rate Shopper should absolutely still be available! It hasn't been removed in any recent updates.


Bike Scooter Garage

sorry for the confusion, when usung rate shopper rates when creating a label, it will no longer allow you to edit the dimension's quickly before creating the label for an order.

this was working for me up until the last shipstation update 

 

thankyou