We are new to ShipStation, so it's possible this is user error, but it seems like when we refresh the stores, and we get a message to "Update Grid", the pop up and "Update Grid" link disappear too quickly. It would be great if that window would stick around until X'd out or something along those lines, and I feel that would be a pretty simple change to make for your programmers.
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Refresh Statuses - Update Grid link disappears too quickly
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