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request to add carrier nickname as an insertable field within the email templates

Related products:Printing & Documents
  • Sep 17, 2021 7:09 AM UTC
  • 3 replies
  • 30 views

Hi Shipstationers, 

The subject explains this one pretty well. Just want to be able to use [Carrier Nickname] as a field replacement in the email templates.

 

Thanks, 

Mik

3 replies

Manager-Erin
No text available

JayC
  • Employee
  • Jun 22, 2026 12:47 AM UTC

Hear hear!

Our email notifications are awful. We need nicknames for [Shipping Service] too.

I hate that our emails say:

Thanks for your order! It was shipped via Australia Post MyPost Business Express Post (over 5kg) B21, on 17/6/2026. 

It’s terribly ugly and almost unreadable.

Can't it just say:

Thanks for your order! It was shipped via Australia Post Express Post on 17/6/2026. 
 


  • Community Manager
  • Oct 29, 2026 2:33 PM UTC
Updated idea statusNew→Under Review