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Royal Mail Customs Declarations

Related products:Stores, Carriers, and Other Integrations
  • May 10, 2018
  • 3 replies
  • 8 views

The Royal Mail integration is generally well done but we're still having to manually write custom declaration labels for non-EU shipments. Having moved from a cheaper shipping platform that offered automated labels (exactly like UPS) this is a step backward. Can we please have declaration labels for Royal Mail. The digital declaration is going to be required very soon by RM I believe so ShipStation may not be compliant. Thanks

3 replies

  • May 27, 2018
Also UK to EU shipments do not need customs declarations so it is an absolute waste of time to be forced to do it in the platform. I only found this out after 4 hours on Friday night trying to do the End Of Day and the error "cannot divide by 0" being returned. Work out your bugs before selling software please!

  • October 9, 2018
Can a file not be created when the end of day is done, that can be sent to RM, like Linnworks do? This functionality is required BEFORE the end of 2018.

DomH
  • June 17, 2020
Amen, CN22 and CN23 customs labels as a print option please. The data they need is in the system it just needs templating into a 6x4" thermal label format as an option.