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Under Review

✅ Sender Pays Duty by Sender - Automation / Bulk Feature

Related products:Orders & Shipment Management
  • Nov 13, 2026 10:05 PM UTC
  • 1 reply
  • 1 view

GolfGodsWarehouse

 

Hi Support,

 

We’ve been using Zonos in conjunction with Australia Post to ship into the US ever since it was introduced 

after Trump brought in tariffs.

I understand that ShipStation isn't a part of this process & I never asked you to be..

 

Friday 6/11/26 ShipStation made changes to their platform which didn't allow me to ship into the US.

Later that morning the feature under Label Options - Sender Pays Duties by Zonos was added & this

allowed us to continue shipping into the US.

 

This is a ShipStation feature that you’ve added to your platform. All I need is an automation rule that

Ticks this box on all US orders or to be able to Bulk Update to ✅  Sender Pays Duties by Zonos.

 

Can you please forward this email to technical support to resolve this issue.

Thank you for your efforts.

 
Regards,
Darren Matheson

Warehouse Manager 

Golf Gods
14 Waverley Ave
Edwardstown SA 5039
 
 
T +61 400 701 177
E warehouse@golfgods.com.au
W golfgodsonline.com
 

 

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1 reply

  • Community Manager
  • Nov 13, 2026 10:42 PM UTC
Updated idea statusNew→Under Review