Hi Support,
We’ve been using Zonos in conjunction with Australia Post to ship into the US ever since it was introduced
after Trump brought in tariffs.
I understand that ShipStation isn't a part of this process & I never asked you to be..
Friday 6/11/26 ShipStation made changes to their platform which didn't allow me to ship into the US.
Later that morning the feature under Label Options - Sender Pays Duties by Zonos was added & this
allowed us to continue shipping into the US.
This is a ShipStation feature that you’ve added to your platform. All I need is an automation rule that
Ticks this box on all US orders or to be able to Bulk Update to
Sender Pays Duties by Zonos.
Can you please forward this email to technical support to resolve this issue.
Thank you for your efforts.
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