I love that ShipStation has finally added the Serial# Feature in ShipStation, but I would love an update to the background logic by which this system works.
First let me present the scenario we are running into. We have a variety of products. Some are fully custom and made to order, others are assemble to order, others are ready to ship. We have quite a few orders that are large multi parcel shipments with a variety of different products in them. These products will often come through production at wildly different times depending on our lead times for certain departments. In instances like this we like to pack the boxes as we receive items as it is far more efficient from a floor space perspective. We would love to use the serial number feature during this this process but are running into some issues with the way the logic currently works. Right now if we use scan to verify and enter a serial number the serial number saves but the verified status does not. A large dealer order might consist of twenty to thirty of the same item all requiring serial numbers which means we are reverifying items that have already been scanned every time we scan a new item with the same SKU. Since a good number of these items have the serial number directly on the product we have to wait to receive all the product for a single SKU before packaging or manually reverify already verified serial numbers every time we receive another item.
I would love if ShipStation could both save the serial number for a product and it’s verified status. So if I have fifty jackets of the same SKU going to a dealer and I scan jacket number fifty I don’t have to reverify the other forty nine jackets that I receive from production the day prior.