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Shipment status in API response

Related products:Orders & Shipment Management
  • September 20, 2023
  • 1 reply
  • 11 views

Hello.

I contacted your API team for this and they encouraged me to ask for this here. According to this (https://help.shipstation.com/hc/en-us/articles/360026157731-Track-Shipments?queryID=bc4f48b2fd03a794ab197ac32a6635c7#UUID-c80e62cf-edd9-23f9-9ab5-7fe1b8b67546) the status of a shipment is available so that we can see if a shipment is in transit or delivered to the customer. Unfortunately, though, this is not available when getting the shipment information from ShipStation's API (example here: https://www.shipstation.com/docs/api/shipments/list/).

Additionally, this could be part of a webhook notification - once the status of a shipment is updated it notifies an endpoint on the customer's API for this update.

1 reply

Same issue. I'm surprised it's not possible to return such simple and mission critical data. To repeat the question, for a given Tracking Number or OrderId how can we return the shipping status (not order status) but if the shipment is In transit/Delivered/Status Unknown, as shown by these icons.