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Shopify Order Tags are appearing as text in the ShipStation "Internal Notes" field

Related products:Stores, Carriers, and Other Integrations
  • April 4, 2023
  • 1 reply
  • 17 views

We are having a problem with the ShipStation - Shopify integration.  Suddenly Shopify Order Tags are appearing as text in the ShipStation "Internal Notes" field.  We use that field for other purposes, so this is causing a problem with our order fulfillment.   Can someone please share this with the ShipStation development team.  Thanks!

1 reply

khardy
  • Employee
  • April 19, 2023

Is everything mapped correctly in the integration store settings? You can usually set that up there.