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Stamps.com history report update to Return to Sender

Related products:Orders & Shipment ManagementInsights & ReportingPrinting & Documents
anatnom85

We send certified letters our for our customer. We send sometimes up to 200 a month.  We would like to see a column in the history report that identifies letters that were returned to sender.  Right now it states that the letter was delivered.  We must differentiate for our customer. We send this report to our customer.

2 replies

  • JuanAdmin
  • Community Manager
  • October 20, 2026

Hi anatnom85,

The reason your report lists those letters as "Delivered" comes down to USPS tracking event. When a Certified Mail piece is returned, the final scan USPS logs is officially categorized as "Delivered" Because the top-level carrier status is technically marked as delivered, the history report pulls that status into the summary column.

That said, since this forum is dedicated specifically to the ShipStation shipping platform, our team here doesn't manage feature requests or reporting updates for standalone Stamps.com.

For suggestions and support regarding Stamps.com history reports, please reach out directly to the Stamps.com Support Team so their product team can see your request!

  • JuanAdmin
  • Community Manager
  • October 20, 2026
Updated idea statusNew→No Status
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