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Trouble with importing necessary options from Kickstarter

Related products:Orders & Shipment Management
  • January 22, 2025
  • 1 reply
  • 0 views

Trying to import a csv from Kickstarter to shipstation, but a necessary option on each item from the KS survey doesn’t translate, which means we have to do it manually.  This defeats the purpose of shipstation, if I have to go into each order and edit it manually.  Is this problem being worked on or do I have to move to Easy ship and learn a whole new platform?

1 reply

CaraAdmin
  • Community Manager
  • January 28, 2025

Hello @DebiTucci!

 

Thank you for your post in the community! At this time, those fields are not supported, but we’re happy to pass your feedback along to the development team for review.

 

In the meantime, I’ve attached the Help Center article on How to Import Orders, which you may find helpful. Let us know if you have any additional questions!

 

Happy Shipping!

 

-Cara