I would like to suggest expanding ShipStation's TikTok Shop integration to support Shipped by TikTok (TikTok Shipping) for UK-based sellers, including the ability to generate and print TikTok-provided shipping labels directly within ShipStation.
After speaking with ShipStation Support, I understand that this functionality is currently only available to US-based shops.
As a UK TikTok Shop seller, we currently use ShipStation to manage our orders, picking, packing and shipping. However, if we switch to Shipped by TikTok, we would need to generate shipping labels separately through TikTok Seller Centre, creating an additional process for our warehouse team.
What we'd like to see:
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UK TikTok Shop orders using Shipped by TikTok import into ShipStation.
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The ability to generate and print official TikTok shipping labels directly within ShipStation.
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Support for UK TikTok shipping couriers and Collection by TikTok (CBT).
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Tracking information and dispatch statuses synchronise automatically between ShipStation and TikTok Shop.
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The ability to process Shipped by TikTok and Shipped by Seller orders within the same ShipStation workflow.
Why this would be beneficial:
With shipping costs increasing, more UK sellers are considering TikTok's shipping services. However, having to operate two separate shipping systems creates unnecessary administration, increases the risk of fulfilment errors and slows down warehouse operations.
Enabling this feature would allow UK sellers to take advantage of TikTok's shipping rates while continuing to use ShipStation as their central order fulfilment platform.
Given that this functionality is already supported for US sellers, it would be great to see it extended to the UK.