We ship tons of packages to Amazon Canada from the US. This delays EVERY SINGLE shipment we send to Canada by several days. I also don't understand the point of a digital commercial invoice if we cannot attach our NRI# to this, which causes the shipment to get held, someone from customs reaching out to inquire why we didn't include our NRI# and waiting for us to send it back for them to release it.
PLEASE FIX THIS!!!
Any updates on this @shipstation? How can we setup an NRI account as the responsible party for Duties and Taxes?
Hi there @Sofihas,
Thanks for joining us here in the community! We are thrilled you're with us 🙂
At this time, ShipStation doesn't support this type of NRI account, but its very good to know this is desired. We appreciate your feedback!
@Moderator-Davis Ditto to @Sofihas and @help3 requests. We would also like SS to support NRI set up.
I also have a UPS NRI account and am unable to complete these shipments in Shipstation.
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