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Use OrderNumber Instead of random strings when fulfilling with Amazon MCF

Related products:Orders & Shipment Management
  • May 10, 2024
  • 1 reply
  • 0 views

When we decide to send a shipment VIA Amazon MCF, Shipstation creates an MCF order, but uses a random string.

Can we have shipstation to just send the ordernumber we import/create instead? It's hard to locate this order on Amazon if we ever need to either cancel or search up some information.

There's no correlation between the order on shipstation and Amazon.

1 reply

CaraAdmin
  • Community Manager
  • June 5, 2024

Hello Cheec!

 

Thank you for taking the time to post your issue! I see you have a ticket on hold and are awaiting further investigation. I have requested that someone from the support organization reach out to discuss this issue with you. 

 

Thank you for your patience and for trusting Shipstation!

 

Happy Shipping!