USPS Return Shipping Label without paying postage up front

This feature request was created 4.5 years ago, and is one of the top votes feature requests and yes it has not been updated by a Shipstation Admin in over 2.5 years. Clearly this is a feature a large portion of your clients need for their business so lets get it done. Shipstation users - Lets get this voted to #1 to get the team working on this as it is already the 10 most requested,.

If you can't go around pre-paid postage, how about creating a feature to automatically void a label if tracking isn't updated within X weeks time? You can DEFINATELY do that with USPS! If you can manually void it, why not have ship station automatically void it within X weeks if tracking isn't updated? Maybe even do this for UPS/Fedex?

How about offering this through FedEx?

at least capability to automatically void the unused labels after certain days.

Any update?

Hi @Matt, Thanks for checking in, we’re still interested in this idea. It isn’t on our immediate roadmap but it’s one we’d like to keep open for now.

When will pay on use return labels be activated for USPS? I've been told my Endicia that their pay on use product for USPS does NOT work on ShipStation.

USPS is changing their return labels and we just got our account completed and without any charges or fees. How can we incorporate the API to do a return label on demand so that we only get charged when they use the label.

Could you please incorporate pay on use usps return labels into shipstation? Endicia.com which is owned by stamps.com just like Shipstation has this service

Hello, when this will be implemented ? I see this post is from Jan 2015. We have Jan 2019 now and the status remains as started. Please implement this ASAP. We need to have the ability to automatically email shipping labels. My business model sells programming services. The customer has to ship the item to me 1st and I ship it back after programming. I need to have an automatic emailing of shipping label at the time of purchase. Doing it manually is an unnecessary waste of time. Thank you.

Is there any update in terms of development timing and release of this feature. Its critical to my business, and impedes our ability to choose Shipstation as a vendor

Not having the ability to pay on use is literally money thrown out the window to USPS. This needs to be escalated to a higher priority and put on your roadmap. Paying for postage that no one uses is a terrible waste of funds. As USPS continues to increase their rates, the more this is costing us as well.

Since Endicia was bought from Stamos.com it should as least be possible to have this feature rolled out for all stamps.com customers!?

In fact stamps.com allowed this, when can it be integrated: https://stamps.custhelp.com/app/answers/detail/a_id/7125/kw/pay%20on%20use

It is insane that Shipstation cannot allow me to create a return without paying for a label. Sure, I can make a fake label and put a bunch of junk data into my system, but who wants to do that? This seems like a fairly basic thing. Customer pays their own shipping and a product shows up...how do I return it? With Shipstation I must pay for an extra label that never gets shipped. Really? THAT is your solution? Why not simply allow a return without creating a label?

This needs to be address sooner then later with the massive increase of online orders and returns generated Every 20 or so days we have to manually look and void those USPS tags that have not tracked. What a huge waste of money and time. We need the system set up that all USPS Return tags are not charged to our account until scanned by Post office just like FEDEX and UPS.

Some of these requests are out of Need to grow our E-Commerce business and we (Subscription Holders) are sharing valuable feedback, that will GREATLY improve the customer service experience, and we need your help to get us there and you get to Monetize or improve this long over due feature. Thank you ------------------------------------ Long Overdue on (Braded Returns Page) #1 Giving ShipStation Admin Ability to Toggle or edit fields to customize the (Customer Side Experience (Branded Returns Page) #2 Ability to Customize (Branded Returns Page) (CSS editor or html support) to make changes to Branded Page (CSS ability to lay it out) to look like any Sellers Website (selling Channel) #3 Permissions to mask the URL address to match store webpage for the redirect (Branded Returns Page)

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