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Woocommerce checkout live rates

Related products:Insights & Reporting
  • August 2, 2024
  • 18 replies
  • 16 views
P

Hello ShipStation Team,

I want to request the integration of live shipping rates for WooCommerce. It would be incredibly beneficial to display ShipStation's live shipping rates directly on the WooCommerce Cart and Checkout pages.

Currently, we are facing an issue where the UPS rates displayed on our WooCommerce site are significantly higher than the rates we receive through ShipStation. This discrepancy is impacting our customers' choice of shipping options, especially for international orders, where they find the rates on the website to be prohibitively expensive compared to the actual costs in ShipStation.

I contacted your support team and was informed that ShipStation currently supports live rates only for Shopify, Magento, BigCommerce, and Wix, but not for WooCommerce. This limitation prevents us from providing the same competitive rates to our WooCommerce customers, which would greatly enhance their experience.

It would be great to see this feature added, as it would allow us to offer more accurate shipping options to our customers, enhancing both their experience and our service efficiency.

Thank you for considering this request. I look forward to any updates on this potential feature.

    18 replies

    CaraAdmin
    • CaraAdmin
    • Community Manager
    • August 7, 2024

    Hello @pete3!

     

    Thank you for your suggestion. We’ve passed it along to our development team for review.

     

    Happy Shipping!

     

    -Cara

    J
    • JDW
    • August 20, 2024

    Would also like to request this with Big Commerce

    CaraAdmin
    • CaraAdmin
    • Community Manager
    • September 12, 2024

    Hello @JDW!

     

    Thank you for your post! This is currently a limitation from the carrier, but if there are any updates or changes, we’ll definitely keep you in the loop!

     

    We appreciate your feedback and look forward to hearing more of your great ideas for improvements!

     

    Happy Shipping!

     

    -Cara

    A
    • AmirKhan
    • September 21, 2024

    @CaraAdmin This is such a plain and frankly "I didn't read nor care for anything you wrote" reply. Just tell us you cannot do anything and you didn't pass anything along. I've requested the same thing around two years ago and they said the same thing. Many people commented on it, and its the same reply over and over again. 

    B
    • Brent55
    • October 8, 2024

    My company launch has had to be put on hold because you guys don’t have live rates with WooCommerce. I could have sworn you guys announced that you have this now but your support is saying it doesn’t exist. Does it exist? If not, I have to go with a different provider. 

    CaraAdmin
    • CaraAdmin
    • Community Manager
    • October 9, 2024

    Hello, @Brent55!

     

    Thank you for following up on this feature request! While we’re still unable to show live rates due to a limitation from our partner, the good news is that we’re not giving up. We’ll continue advocating for this, as we understand how important this feature is for our merchants.

     

    Have a wonderful day!

     

    -Cara

    W
    • Wreaths
    • December 30, 2024

    Ship Station Team,

    Can you give us a rule of thumb negative percentage on how much less to adjust the UPS Ship Station rates from published ups.com rates?  If we have that information for each time of service we can fix this problem ourselves and be VERY happy.  To get this percentage myself, I'd have to manually input various secarious to come up with my ouwn figure.  An extreme waste of time if we could just have the live feed.

    Thank you for your help,
    Catherine

    CaraAdmin
    • CaraAdmin
    • Community Manager
    • January 8, 2025

    Hello @Wreaths!

     

    Thank you for your post in the community. The discount rates can vary depending on the service, as some services offer greater discounts than others. While there isn’t a general rule of thumb for how much the rates are discounted, we’re happy to help with any specific questions you may have!

     

    Happy Shipping and New Year!

     

    -Cara

    CaraAdmin
    • CaraAdmin
    • Community Manager
    • February 5, 2025
    No text available
    A
    • ABG1
    • February 17, 2025

    Can anyone suggest a workaround to provide live rates on site for woocommerce since shipstation does not have this feature for woocommerce? Any plugin suggestions ?

    G

    I too am looking for a workaround or a plugin that we could implement the live rates in our cart to work with shipstation. Anyone have any suggestions?

     

    V
    • Varaturbo
    • April 7, 2025

    still nothing? 

    T

    Now that you're planning on blocking API access, we either need this feature, or I need to switch away from ShipStation. 

    W

    They are ok with us all switching away, we don't matter to them

    A

    I agree! 

    There is a plugin OneTeamShipstation Shipping but it has caused me so many headaches with conflicts.  The one good thing it has is that it pulls the rate and you can set to add a % just to cover any changes in rates. nevertheless, just more subscriptions and headaches to integrate

    K
    • KO94_2
    • November 19, 2025

    @CaraAdmin Any updates on this? I don't really understand what the hold up is. There are a lot of WooCommerce stores.

    What partner limitation are you referring too? I reached out to WooCommerce a year ago about this and they said there is no issue on their end with this type of integration. I assumed this would have been fixed by now. 

    A
    • Alynn
    • November 21, 2025

    Check out the Live Rates for ShipStation extension. I'm just now looking at it, but it seems like this could be the answer until ShipStation decides to serve the Woo community equally.

    CaraAdmin
    • CaraAdmin
    • Community Manager
    • November 25, 2025

    Hello @pete3 and @Alynn 

    First, welcome to the Community! We’re so glad you’re here. This space is a fantastic resource for finding answers, sharing feedback, and suggesting new product features—we hope you find it both helpful and inspiring!

    I also wanted to share a quick update from our development team. We’re aware that ShipStation support for WooCommerce Live Rates has been a topic of interest, and I’m pleased to share that it is on our roadmap. This is a fairly large project with several moving parts, and the current estimated timeline is mid-to-late 2026. I’ll be sure to share any updates as they come my way. Please note that this timeline is subject to change as work progresses.

    Your feedback plays a significant role in shaping our priorities, and we genuinely appreciate you taking the time to share your needs with us!

    Happy Shipping!

    -Cara

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