Blurry Logo on Packing Slips

Hey there @Rebeccah, 

When it comes to blurry logos, the first thing I always want to check out is the file type. We usually recommend PNG files with a solid background. I may also recommend making the logo file smaller as a troubleshooting step. 

If you double check these and find its still blurry, please feel free to reach out to our support team via email or chat widget so we can check out that image file with you directly in your account. 

I hope this helps! 🙂 

I agree that the logos no matter what size or file type print blurry on packing slips. I even find that the color is not as rich as the other part of the packing slip. What is the fix for this?

You can always override the uploaded store logo and image dimensions.  Or specify a new logo from a website or image url.  Here are two lines from my custom Walmart packing slip design.  You can use the Walmart logo or your uploaded store logo.  Just alter the width size as needed and hopefully your blurry logo issue will go away.  Just don't use a value greater than 100%.

<!-- Use the Walmart logo, a custom logo you upload, or your shipstation store logo -->

<img width="80%" src="https://payhip.com/cdn-cgi/image/format=auto/https://pe56d.s3.amazonaws.com/o_1j54bchf91bfjsj43oql4l1avg4s.jpg">

<!--   <img width="100%" src="http://images.shipstation.com/[Store Logo]" />   -->