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break out fields from shopify order

  • Dec 13, 2024 12:00 AM UTC
  • 1 reply
  • 1 view

I use a tool called Zest for customer's to place multiship orders. The order flows through Shopify and provides the following:

  • Additional details "Gift Note" Field -> ShipStation "Gift Note" Field
  • Additional details "Shipping Date" Field -> ShipStation "Ship By" Field

I can't figure out how to break out the field from the section. Any ideas?

 

 

 

1 reply

CaraAdmin
  • CaraAdmin
  • Community Manager
  • Dec 19, 2024 8:24 PM UTC

Hello @conei0157!

 

Thank you for your post in the community. Currently because you are using a third party application Zest that is not integrated plateform with ShipStation these fields can't be mapped into ShipStation.

 

Happy Shipping and Holiday!

 

-Cara

 

 

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