I have several shopify accounts connected to my shipstation. I am trying to connect another one and it simply won't let me. It acts like I am connecting, but then never actually appears as connect or even that it exists. I've removed a shopify store thinking that maybe I'd hit a limit as to how many shopifys I could connect but that didn't solve the issue. I am doing this the same exact way I've done all my other ones.
Help!
Hello @mikeysabo1!
Thank you so much for sharing your post in the community! For this particular situation, we highly recommend contacting our support team at support@shipstation. They’ll be more than happy to assist you with troubleshooting and investigating the issue.
Happy Shipping!
-Cara
What's the point of a setting up a support "community" if the fixes to these issues aren't posted here?
I'm having the EXACT same issue. I've contacted support and thus far they've been completely useless. Shipstation points at Shopify, and Shopify points at Shipstation. Neither side seems to want to take ownership of the issue. Meanwhile I'm without a way to ship orders.
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