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CS Cart Integration

  • Jun 6, 2022 1:41 PM UTC
  • 2 replies
  • 0 views

Hi all,

 

I am a new user and having a very hard time integrating my CS-Cart Multi-Vendor Marketplace with ShipStation. 

Every time we test the connect to CS Cart we get an error message "Invalid XML. Error: 'Data at the root level is invalid. Line 1, position 1.' We received: 'Access denied - Wrong username or password".

 

In addition in CS Cart there is no "Shipped" status to select - making me wonder if this version is up to date?

 

I am desperately trying to get this fixed and would love some help. 

 

    2 replies

    Moderator-Davis

    Hey there @Isabella, 

     

    This type of importing issue we want to get directly with our support team and the tools/access they have on hand. I saw that you have a ticket in already, and that is absolutely the best course of action.  

     

    From Moderator Davis, May the force be with you!

    Did you ever get a resolution to this issue? I'm currently experiencing the same with my CS Cart setup.

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