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Custom Return Label Didn't Download

  • Feb 5, 2024 6:45 PM UTC
  • 1 reply
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I created a custom label through RATE BROWSER. After the information and carrier were entered, I paid the shipping and chose "DOWNLOAD LABEL". 
No label was downloaded, although the funds were removed from my account. There is a history of the transaction, but, again, no label.

 

Any ideas? 

Best answer by YBD

No, unfortunately, that's not where it is.

I did just find it though... Shipments>Returns

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1 reply

cy20_2
  • Employee
  • Feb 5, 2024 7:12 PM UTC

.