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Does ShipStation send "ship from" information to Amazon?

  • May 5, 2025 9:56 PM UTC
  • 2 replies
  • 0 views
jukosikamoto

Hi @AdminCara 

We received this email from Amazon and then realized that ShipStation does not send "ship from" information to Amazon.

When I contacted customer support about "ship from" information of an order being sent to Amazon, I was told that. ShipStation does not support it and they provided me with this link. 
https://help.shipstation.com/hc/en-us/articles/360026140891-Amazon-Marketplace#UUID-c27003b7-38e1-bff6-5909-1b86268635a5_UUID-615747fa-f7a3-ad29-14c0-d7b72259f0c2

 

 

Is it in ShipStation's plan to support this?

 

Thanks

    2 replies

    jukosikamoto
    • jukosikamoto
    • Author
    • Employee
    • May 8, 2025 1:16 PM UTC

    Amazon is asking for Warehouse ID while confirming the shipments.

    jukosikamoto
    • jukosikamoto
    • Author
    • Employee
    • May 13, 2025 10:06 PM UTC

    Dear @CaraAdmin 

    Whenever I ship an order, I chose "Ship From" location. My question is why Shipstation does not share "ship from" location with Amazon. Even though we ship items from New york. It reflects to Amazon as if we shipped it out from Nevada. It is because ShipStation is always sending the same warehouse to Amazon no matter what we chose.

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