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eBay Error importing

  • Dec 7, 2021 7:13 PM UTC
  • 2 replies
  • 0 views

Getting this error when importing eBay orders: An error occurred attempting to update orders: Failed to parse MonoAuth response. 

2 replies

minkia38
  • Dec 7, 2021 7:29 PM UTC

same here:

An error occurred attempting to update orders: Failed to parse MonoAuth response

 

I am using v.3 of shipstation is you think that makes any difference......


Moderator-Davis

Howdy yall! 

 

Thank you for bringing this to our attention here in the community! 

 

I reached out to our support team and they confirmed for me that this error was likely caused by the AWS outage yesterday. If you are still seeing this behavior, please reach out to our Support Team so we can investigate directly in your account 🙂 

 

I hope this helps!