My Paypal orders are not updating. Sometimes it takes a day or 2, sometimes 1 hr and sometimes not at all. I have been to the Paypal website already and checked the API permissions and all is good there. I also removed it and resubmitted and I am still getting this error message.
An error occurred attempting to update orders: Unable to retrieve PayPal transactions. Reason: You do not have permissions to make this API call
Thank you!
Hello @aschermanhome,
Welcome to the ShipStation Community, we are so happy you are here with us.
Have you been able to try reconfiguring the store, but using payments_api2.shipstation.com instead of payments_api1.shipstation.com? We have seen this work for others having this specific error.
Please let us know if this helps you,
-Erin: Your Friendly Neighborhood ShipStation Community Manager
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