Skip to main content

Error opening Shipstation app from Quickbooks

  • Jun 15, 2022 11:22 PM UTC
  • 4 replies
  • 0 views

Has anyone received this error when opening the Shipstation app from within Quickbooks online?

 

{"success":false,"message":"An unhandled exception occurred: No OpenID endpoint found. (c1f6adaa-0e17-4ece-b28d-2f3e9075788f)"}

 

    4 replies

    • JeffTu
    • Oct 1, 2022 4:08 AM UTC

    I'm getting the same error message. Did you find an answer to this?

    has anyone found the solution to this...getting the same error

    • john4
    • Apr 13, 2023 6:34 PM UTC

    has anyone found the solution to this...getting the same error

    Manager-Erin

    Hello @john4 and @SiddhaRemedies , 

     

    Thank you both for your comments and for being a part of our community. Have you been able to reach out to support? They will be able to troubleshoot with you and help find the root of this error. , if you haven't already, reach out to our support team either via chat widget or at Support@shipstation.com so that we can investigate in your accounts directly. The information and screenshots you provide will be essential to get the root cause of the behavior. 

     

    -Erin: Your Friendly Neighborhood Community Manager 

    Terms & ConditionsAccessibility statement