We got a couple of orders recently that Shopify flagged as fraudulent, but we don't check our Shopify stores very often, and process all orders through ShipStation, so we did not see the fraud flag. We ended up shipping these orders and had to eat the cost because the CC owner did a chargeback and cancelled the card. I'm attaching a screen shot of the fraud flags in Shopify.
Thanks!
Best answer by Moderator-Davis
Hey there @jeffpat,
I'm happy to share that you actually CAN import those fraud risk flags into ShipStation. Please review the steps listed in this article from our knowledge base for how to accomplish this objective!
I hope this helps! 🙂
Hey there @jeffpat,
I'm happy to share that you actually CAN import those fraud risk flags into ShipStation. Please review the steps listed in this article from our knowledge base for how to accomplish this objective!
I hope this helps! 🙂
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.