For about the past year, every lineitem for every order that is synced from my Shopify store includes the line “fulfillment_status: unfulfilled”, as if this is a product option.
ShipStation support has claimed that this field is being sent by Shopify and they are simply using the data they are provided. However, I have discussed this in detail with Shopify, and looked at their API docs, and it is clear that the “fulfillment_status” field is NOT being included along with product options, but is somewhere else in the data.
From the Shopify documentation showing the “fulfillment_status” and “properties” field, and how they are different:
I would love if ShipStation would finally fix this. Having this included on every lineitem is incorrect, clutters up my UI, and makes it difficult to create packing lists and other documents to send to my customers (all the lines say “unfulfilled”, even after they are shipped). Please look at the Shopify documentation and fix this!