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Integrate with Shopify (new) native subscription app

  • Apr 29, 2024 3:48 PM UTC
  • 3 replies
  • 0 views

The new Shopify native subscriptions app works great, but Shipstation doesn't recognize orders placed through it. The orders come through with items listed as 0 units. 

Shopify native subscriptions app which is free: https://apps.shopify.com/shopify-subscriptions

See attachment for how a paid subscriptions order comes in to Shipstation. 

3 replies

  • Author
  • Apr 29, 2024 3:50 PM UTC


  • Jun 18, 2024 4:46 PM UTC

I'm having the same problem and Shipstation doesn't seem to have a solution.


CaraAdmin
  • Community Manager
  • Jun 27, 2024 6:16 PM UTC

Hello @admin116!

 

Thank you for your post! It looks like this is the correct action for now. I will go ahead and mark this as a feature request for Shopify. 

 

Happy Shipping!

 

-Cara