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Salesforce Integration - Data mapped to custom fields not coming in to ShipStation

  • Dec 6, 2023 4:34 PM UTC
  • 3 replies
  • 3 views

Has anyone had problems with the data that's mapped from the Salesforce integration to custom fields in ShipStation not coming in to ShipStation?

I have a support ticket in to ShipStation which has been escalated, but I have not had any status update for several weeks, and I'm just wondering if others have run across this issue.

Basically I'm trying to map a text field with special instructions for the shipment to a custom field in ShipStation, and the values are not being passed from Salesforce to ShipStation.

    3 replies

    yes iam

    AUTH PALPAY

      YES, BOSSS I AM I HAVE SALES FORCE ACCOUNT WITH MY IATA PORTAL I TRY TO UPDATE MY TIME MY SALES FORCE ACCOUNT BUT STILL IN ERRORS 

      YOU ARE OVER SUPPORT TICKET

      SYED BILAL SHAH

      AUTH PALPAY

      To figure things out, I created a feature to capture all communications between SS and my marketplace and stored them in a junk table in MySQL.  Please note that some of the variables, field name capitalizations, and spellings of the fields used are not the same as in the developer callouts.   I hope this is helpful.   In doing this I can see what is posted to me, what i am sending, errors, and more.   I was working in PHP directly and not Salesforce Integration tools.  

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