When we were on WooCommerce, the shipment items description field in ShipStation would populate with the variant names from the product, but with Shopify, it just has an hc_default: number that doesn't seem to even correspond with anything I can find in Shopify.
Am I missing something here? Is there a way to make this description field useful?
Shipment Items Description from Shopify
Hello @EveryAmp!
Thank you for your post in the community! I’ve reached out to a few teams to explore a quick workaround, and it was suggested that this is a situation where reaching out to support would be the best course of action. They can review your settings to help ensure the descriptions match. You can contact them at support@shipstation.com.
Happy Shipping!
-Cara
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