Trying to get ShipStation to connect to Shopify but no dice from either direction.
I log into ShipStation > store setup > connect store > insert domain > "connect" > authorize ShipStation data update inside Shopify > "Update" - then it leads me directly to my ShipStation order log, without any updates in the connected stores. I currently only have Etsy connected.
If I try to launch from Shopify, I go to installed apps > Launch ShipStation > then I have to log in to ShipStation - also without any updates.
I've also tried a different browser, but no luck there.
Any thoughts? Any help would be tremendously appreciated!
Shipstation won't connect to Shopify
Hello @Claire_bo!
Thank you for your post in the community! It looks like you connected with our support team on Sunday and were able to work through a solution—that was the right step to take. We're glad to see the issue moving in the right direction!
Happy Shipping!
-Cara
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