Shopify's "Collective" app is adding "properties" to the line items that are importing into Shipstation as useless junk info. These "properties" are causing duplicated lines in the Shipstation Order Summary, clogging up the documents and adding unnecessary length and complexity. It similarly complicates Pick Lists and shows on Packing Slips.
If Shipstation could choose to selectively import these non-essential pieces of information, that would help to uncomplicate Shipstation's forms and greatly improve fulfillment. As the number of "partners" we work with in the Collective app grows, this problem will multiply the length of Order Summaries and Pick Lists to an untenable degree
Shopify Collective line item properties clogging Order Summary
Hello @markprodigal!
First, welcome to the Community! We’re so glad you’re here. This space is a great place to find answers, share feedback, and suggest new product features—we hope you find it both helpful and inspiring!
Because the Collective is a third-party app, our ability to make changes is limited. That said, I’ve reached out to our development team to see if anyone might have a potential workaround, and I’ll share any helpful updates as soon as I hear back.
Happy Shipping!
-Cara
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.