Original post from user Graham Orr
Hi,
Not sure where this problem sits, but we recently missed an order that wasn't imported into Shipstation.
The customer had somehow managed to enter a delivery address without a postcode. Speaking to support if the order doesn't have a postcode it ignores it. Whereas if they put "jkdshgkh" it would but flag the address as incomplete. Is there a reason that if it's blank it doesn't import it and flag it as incomplete?
Thanks