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STOP 'Notify Customer'

  • Jan 14, 2025 10:40 PM UTC
  • 1 reply
  • 0 views

How can I stop notifying customers altogether when a label is created?

 

I am aware of the additional notification options but I would prefer if no notifications are sent. 

1 reply

CaraAdmin
  • Community Manager
  • Jan 15, 2025 5:50 PM UTC

Hello, @kamostation!
 

Thank you for your post in the community! I’ve attached a Help Center article with detailed instructions on creating notifications. For your specific request, you can easily uncheck the "Shipping Label is Created" notification option. I hope this helps, and please don’t hesitate to reach out with any other questions! 😊

 

Happy Shipping! 

 

-Cara