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store with variants not syncing correctly

  • Oct 25, 2021 4:11 PM UTC
  • 1 reply
  • 0 views

Is anyone else having the issue of their items not syncing correctly to shipstation when that item has a variant? Example someone purchases 2 shirts and they are different sizes and color (Black 2T and a 5T charcoal) but are on the same listing and then it shows in shipstation that it's just 2 of the black shirts in size 2T? This is so frustrating and has made my workflow 10 times longer because I have to go back and verify on etsy side what they actually ordered. 

1 reply

scott30
  • Employee
  • Nov 6, 2022 8:21 PM UTC

Were you able to resolve this issue? Only two of my three option variants are getting imported.